About Us

WPI was founded in 2008 as a multi-disciplined loss adjusting, risk surveying and auditing operation, bringing together a breadth of knowledge, skills and experience to professionally service both the international Insurance and Reinsurance markets.

WPI has continued to expand over the years to become an established and respected provider of quality global loss adjusting and risk surveying services for a growing international client base.

From our Head Office in the heart of the City of London, we provide our clients with extensive experience in the handling of international assignments, on occasion utilising our global network of approved Strategic Alliance partners throughout Europe, Africa, Middle East, USA, Latin America, Far East, New Zealand and Australia.

Our Experience

Our Experience

Our personnel have lived in and worked extensively throughout Europe, Africa, The Americas, Caribbean and Asia-Pacific regions. We provide Insurers with:

Knowledge

We have successfully handled numerous major losses in various, sometimes challenging, territories and circumstances. We understand the sensitive nature of major losses. Communication with all parties is imperative.

Quality

We do not just get the job done but ensure that it is given the required priority and resources it demands. Technical excellence combined with quality and timely reporting, reserving and final adjustment is our trademark.

Speed and efficiency

As we do not, routinely, deal with general business we are not encumbered by large caseloads and are, therefore, in a position to not only respond immediately in the event of a major loss, but ensure that the loss is given the required personal care and attention throughout the claim life cycle.

Problem solving

We are happy to become involved in cases that have gone astray for whatever reason and get them back on track to conclusion. We are in a position to work with the existing parties acting on Insurers' behalf or take such cases over if Insurers so require.

Meet The Team

Victor has extensive experience in the handling of multi-million dollar Property, Construction, Mining, Energy, Power Generation and Engineering losses, with related BI/DSU.

He has experience of London, US, European, Caribbean and African Markets, profiles and practices, and has a solid background in mechanical engineering.

A background within insurance which extends to almost three decades, David has extensive experience in various classes of Insurance, extending to Plant & Equipment, Property, Liability, Construction and Renewable Energy.

David’s assignments have included working on six continents in the capacity as a Loss Adjuster and Lead Auditor.

Emma has over 20 years of experience working within the loss adjusting environment.

During this time, Emma has gained extensive experience of reporting, invoicing, databases, organising Market and Corporate events, arranging meetings and travel, working as part of a Cat team, office management, debt collection, credit control and general office accounts.

Prior to joining WPI, Emma spent 10 years working at another well-respected International loss adjusting firm.

Jo is our Executive PA & Office Manager. Holding an Executive PA Diploma, Jo brings extensive skills and knowledge to provide support to the WPI Adjusting team, assisting with the handling of claims administration, invoicing, client liaison and travel.

As Office Manager, Jo’s responsibilities include HR, health & safety, facilities, IT and events management.

Jo has worked in the Insurance, Real Estate and Travel industries, and also has a degree in Marketing.

Based in our London Head Office, Tia operates in a dual role as a Loss Adjuster and Support Auditor. Tia has responsibility in reporting to both our Loss Adjusting and Audit departments, handling a portfolio of complex claims, as well as supporting the completion of annual audits in various classes of Insurance. Tia has also previously managed our audit co-ordination process and is experienced in various administrative processes within the company, at both a regional and global level.

Currently, Tia handles claims relating to; Contractors All Risks, Plant and Machinery, Renewable Energy, Commercial & Domestic claims, and Liability losses.

Tia also has extensive experience in supporting the completion of both DUA, TPA/DCA and other bespoke audit programmes.

Pauline has experience in complex Property, High Net Worth, Liability and PI/FI accounts.

Pauline has also specialised in Irish and Australian Claims with Product Guarantee, Motor and Medical malpractice handling, in addition to 9 years managing teams, two of which as the Deputy Claims Manager of a London-based Insurer.

Pauline has an in-depth knowledge of Lloyd’s, London Market and reinsurance treaties and Insurance industry software packages.

Pauline has undertaken adjusting and auditing assignments involving Property (Commercial and domestic), Renewable Energy and Construction Liability, along with various Fine Art & Species accounts, plus cargo-related business.

Henry has over 15 years’ claims experience, including Fraud Investigation and Claims Management with a major UK Insurer.

He has investigated and adjusted major losses with his expertise covering a wide variety of sectors and classes, including First- and Third-Party Property Damage, Machinery Breakdown and CAR, as well as Public and Products Liability.

Henry joined WPI to broaden our adjusting offering.

Since joining WPI, Dalraj has developed valuable knowledge and experience in commercial claims handling.

Dalraj has worked on various claims and demonstrated an ability to communicate effectively with the many different parties involved in the claims management process.

Dalraj’s claims experience spans the UK and various territories in Africa, including Construction All Risks, Erection All Risks, Machinery Breakdown and Construction, Plant and Equipment.

Mike has over 12 years’ Insurance experience in external claims handling and compliance-based roles.

As well as specialising in major and complex property, business interruption, construction, engineering and liability losses, Mike is also accustomed to performing DUA and Third Party Administrator reviews within the current Lloyd’s Audit scope.

Mike has handled a number of significant assignments for UK and International Insurers and Reinsurers. His wealth of knowledge has seen Mike handle losses in the UK, Europe, Africa, Central America and the Caribbean.

Sam has been a Loss Adjuster for 14 years, following completion of a degree in Actuarial Science. Before joining WPI, Sam worked for two international loss adjusting firms within the East African region.

Sam has training in accounting and is a Lloyd’s trained Marine Surveyor and Loss Adjuster.

Based in our Nairobi office, which is a major sub-regional hub, Sam covers significant portions of Africa, with experience in Engineering and Machinery Breakdown, Construction All Risks, Plant All Risks, Business All Risks, Electronic Equipment, Fire, Buildings Combined and Marine.

Leigh worked as a commodity and futures trader (FCA registered and accredited) for 24 years, including the arranging of insurances for marine cargo and transit of commodities for the underlying Physical trading risks.

Leigh has also worked as a Lloyd’s Broker, placing large complex commodity risks.

Leigh’s experience extends to Loss Adjusting, Audits and Claims Handling throughout Africa, Europe, South America and the UK.

As a Lead Auditor, Leigh performs reviews within the current DUA and TPA/DCA audit scope and bespoke platforms.

Rosie provides co-ordination and administrative support, working closely with both the Audit and Loss Adjusting teams.

Rosie is responsible for the extraction and validation of data and overseeing the successful execution of audits.

Previously, Rosie worked as a Claims Administrator at a large multinational Loss Adjusting firm, helping her gain valuable skills, as well as an understanding of the insurance industry.

After a rewarding 6 year career in the German military, Joshua commenced a new career in International Loss Adjusting in the London Market.

He is combining international assignments with CII studies, has already completed the Certificate in London Market Insurance (Cert CII) and is working towards the Diploma.